What is a HealthShare?
A health share is a membership based, nonprofit community where people contribute monthly to help share each other’s eligible medical expenses. Zion HealthShare is not insurance.
What is an Initial Unshareable Amount (IUA)?
The Initial Unshareable Amount (IUA) is the portion of eligible medical expenses a household is responsible for before sharing begins. Members select a Household IUA option of $1,000, $2,500, or $5,000. To help protect against high costs, each household is responsible for no more than three IUAs in any rolling 12-month period.
How do I request assistance with my medical expenses?
Submit a Sharing Request through your Member Portal
Unless it is an emergency, contact Zion HealthShare prior to any medical appointment. Our team can help you navigate your healthcare experience.
Present as a Self-Pay Patient
Zion HealthShare is not insurance. At your appointment, please present as a self-pay patient if you do not have other insurance.
Share with the Community
Eligible medical expenses will be shared among community members. When your sharing request is determined eligible for sharing, Zion HealthShare will work with you to coordinate provider payments. As you receive bills from your provider, request itemized statements and send them through your Member Portal no later than six (6) months from date of service.
Contact Zion HealthShare if you have any questions.
How do I pay my IUA?
You can pay your IUA either to your provider or to Zion HealthShare directly after your sharing request has been determined eligible for sharing and within six (6) months of the date of service. When paying your provider directly, be sure to keep your receipts and submit them through your Member Portal. If you would like to pay your IUA to Zion HealthShare, contact Member Support.
How does Zion HealthShare pay for my medical bills?
Zion HealthShare directly administers the sharing of eligible medical expenses in many ways, including mailing a check, ACH transfer, or virtual card payment. When a sharing request is determined eligible for sharing and the Initial Unshareable Amount (IUA) is met, Zion HealthShare coordinates payments to healthcare providers or reimburses members for eligible expenses. Members also benefit from cash pay discounts from providers, which significantly reduces costs compared to traditional insurance, making care more affordable.
How do I find a low-cost medical provider for an upcoming service?
Open a Sharing Request through your Member Portal and check the box requesting assistance in locating a provider for the service. Our team can then assist in identifying a fair-cost provider in your area and making prepayments.
How do I present myself at my next eligible doctor’s appointment?
Do not show your member ID card. Zion HealthShare no longer provides ID cards and any ID cards provided previously are invalid and contain incorrect information.
When you go to your doctor’s appointment, present yourself as a self-pay patient and request any available discounts. Also, request an itemized bill which you will submit via the Member Portal.
What is a Pre-Membership Medical Condition?
A pre-membership medical condition is anything where a member has experienced one or more of the following been examined, diagnosed, taken medication, had symptoms, a personal history of or known increased risk of conditions that may arise or worsen in pregnancy, or received medical treatment within the 24 months prior to membership are subject to a phase-in period before becoming eligible for sharing. Exceptions apply for well-controlled conditions such as high blood pressure, high cholesterol, and diabetes, provided these have not resulted in hospitalization in the 12 months prior to membership. The pre-membership condition may also qualify for Additional Giving in your first year of membership.
Does Zion HealthShare have any deadlines or waiting periods?
Yes, there are specific deadlines or waiting periods. Please read the Member Guidelines, as each section contains unique deadlines and/or waiting periods. Specifically, the sections titled: Submission of Sharing Requests, Preventive Services, Pre-Membership Medical Conditions, and Maternity Sharing Request.
Please note: Sharing requests that exceed the deadlines will not be shared.
Is Zion HealthShare an Insurance Company?
No. Zion HealthShare is a nonprofit organization made of individuals who share into each other’s eligible medical expenses. All sharing between members is done so through voluntary monthly contributions and not by Zion HealthShare itself. The limited funding available to share between members is only received through voluntary giving.
What if I have an insurance policy in addition to my membership?
If you have health insurance, workers' compensation, a liability insurance policy, or the like, you must disclose this to Zion HealthShare. Since Zion HealthShare is not health insurance, your insurance company is primarily responsible for the payment of your medical expenses. The Zion HealthShare community will only consider sharing in the remaining unpaid eligible medical expenses after your insurer(s) have processed and paid claims related to your sharing request.
The same applies to auto insurance after a car accident. Failure to disclose your relevant insurance coverage to Zion HealthShare may result in sharing ineligibility.
If you have a medical need arise, and you are eligible for benefits through either insurance, government assistance, or the like, please disclose when you submit a sharing request.
Can I offer Zion HealthShare through my company?
Yes! Please reach out to our company sales team or visit https://zionhealthshare.org/memberships/essential/ to learn more.
Can I choose my own healthcare provider?
Yes. As Zion HealthShare is not health insurance, we have no network limitations. Members can go to any healthcare provider within the US and Puerto Rico. The healthcare provider must be a licensed medical professional in the location where services are received and provide medically necessary evaluations and treatment to be considered eligible for sharing.
Am I eligible for prescription discounts?
All members can access discounted prescriptions from any participating pharmacy through Zion RxShare powered by Rx Valet. Additional Rx Sharing is included in the Direct Membership and may be added to a Companies & Organizations membership. For more detailed information, please refer to the Additional Services page.
Are there any restrictions relating to alcohol and illicit, and/or illegal drug use?
Any medical expenses incurred while committing an illegal act are never eligible for sharing. Refer to Zion HealthShare’s Principles of Membership.
Can I use my HSA, HRA, or FSA to pay for my monthly contributions or IUA?
Please consult with your accountant, tax/financial advisor, account custodian, or applicable representative if you have any questions about the use of your HSA/HRA/FSA account for qualified medical expenses.
How long does it take Zion HealthShare to share into my bills?
Zion HealthShare prioritizes quickly sharing into medical expenses. With proper documentation, sharing can occur in as quickly as 2-5 weeks. To help expedite the process, after you've submitted your sharing request through the Member Portal, please be aware that you may also be requested to sign a HIPAA Authorization Form. This provides Zion HealthShare with the ability to request applicable medical records and information related to your sharing request.
Will Zion HealthShare share expenses for care received outside the United States?
Emergency or urgent care expenses incurred outside the United States or Puerto Rico may be eligible for sharing, subject to the Member Guidelines.
How much did Zion HealthShare share in 2024?
In 2024, Zion HealthShare facilitated millions of dollars in shared medical expenses, directly supporting members in managing their healthcare costs. These shared expenses include a wide range of services such as maternity care, hospitalizations, surgeries, and preventive care. Please see below for a closer look at how the community's contributions were shared.

FAQs for Companies & Organizations
Can Zion HealthShare be offered to employees?
Yes! Zion HealthShare is a flexible option for businesses of any size. Participation is voluntary and Employers may choose whether or not to contribute toward employee membership contributions.
Is Zion HealthShare ACA compliant?
Zion HealthShare is not ACA compliant. It is a nonprofit, community based alternative to traditional insurance.
Are there any minimum participation requirements?
A minimum of two participating households is required to enroll a company with Zion HealthShare. No additional participation minimums apply.
How do businesses enroll with Zion HealthShare?
Businesses can easily enroll by scheduling a call with our team. We’ll guide you through the process and help your employees understand how to join the Zion HealthShare community.
Why do businesses choose Zion HealthShare?
Businesses value Zion HealthShare’s affordability, flexibility, and simplicity. Key advantages include: No required employer contributions, no minimum participation beyond two households, no network restrictions, open to businesses of all types, and employees may join or leave at any time.